Our Best Price Guarantee if you find a lower priced (exclude sale and discounted items) identical stocked item that’s in stock with a competitor in Australia, we’ll beat it by $1 plus you get a FREE shaker valued at $10
Our Rewards now allows us to reward members across all channels, shop either in-store or online & points can be redeemed in-store or online.
All online offers and prices are valid for online purchases only and may be different from those in-store prices
we accepts mastercard, visa and american express as well as debit credit cards if your bank allows online purchases with it.
To order by phone, have your order ready along with your credit card number and expiration date. then call us on 03 8060 9941 to purchase over the phone
what freight protection covers:
- lost in transit:if you order has not arrived on time and has been confirmed lost by the shipping company, then we will replace your order and resend it.
- damaged in transit: if your order arrives damaged, either by the shipping company or anything related to transit, then all we will require is a picture of the damaged item in question and we will replace and resend your order.
limits of freight protection:
- Only 1 claim per shipping address or customer per year. we reserve the right to cancel or deny your freight protection claim at any time if we feel there was negligence in your (the customer) part or we believe the claim may be fraudulent in anyway.
- To lodge a claim using freigh protection, please call us on 03 8060 9941 or email us and report the lost or damaged item(s) to our customers service team. we will then investigate the claim and be in touch with you as soon as we can with a resolution.
if you receive the wrong item, your order has been damaged in some way or there was some other issues that you are not happy about, please contact our customer service team on 03 8060 9941 and they will assist you as soon as possible.
No, at this point in time we are unable to ship outside of australia.
if you change your mind or simply aren’t happy for any reason, you can simply return your unopened product for a full refund within 60 days of purchase.
Please contact our customer service team on 03 8060 9941 or email us and provide your name, the order number, and the reason for returning the product.